About this policy

Eat Street Northshore (ABN 96 165 800 706) is committed to handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it and who to contact with questions.

Information we collect

We may collect personal information when you fill in an enquiry or booking form, sign up to our newsletter, apply to trade or perform at the precinct, purchase tickets, or contact us directly. This can include your name, email address, phone number and any details you choose to provide in a message.

How we use your information

We use your information to respond to enquiries, process bookings, send newsletter updates if you have subscribed, and manage operational matters such as private event bookings and vendor or performer applications. We do not sell your personal information.

Ticketing and third-party services

Entry tickets are sold and processed through Roller, our third-party ticketing provider. When you purchase entry online, your information is collected and handled by Roller in accordance with its own privacy policy, in addition to this one.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. You can manage or disable cookies through your browser settings.

Storage and security

We take reasonable steps to store personal information securely and to protect it from misuse, loss and unauthorised access. Information is retained only for as long as reasonably necessary for the purposes it was collected.

Your rights

You may ask to access or correct the personal information we hold about you, or unsubscribe from our newsletter at any time. To make a privacy request or complaint, contact us using the details below.

Contact us

For privacy requests or questions about this policy, contact venuemanager@eatstreetnorthshore.com.au.